Tool Service Request Form
Please complete this form for tool(s) requiring service and click submit.
The diagnostic/service charge for all estimates and repairs is $55.00. Total cost of a repair is the $55.00 (diagnostic/service charge) plus any parts out of warrantee. If you request an estimate and do not repair the tool there will still be a $55.00 diagnostic fee.
Clutched screwdriver calibrations (air and electric) are $60.00 per unit. EAA-CTDS torque readout systems (CTDS unit and clutched screwdriver) are $180.00 per unit. Transducer screwdriver calibrations are $350.00 per unit. Air pulse tool calibrations are $180.00 per unit.
If a services request form is not filled out and/or the tools are sent to the wrong address, Sumake North America is not responsible for the tools. There is also a $50.00 service fee for all tools shipped to the wrong address or returned without a service request form.
You will receive an email confirmation which should be printed and included with the returned product.